Our patient callback representatives, using our patient callback software at our call center, will contact your patients soon after discharge. Post-visit patient callbacks improve patient satisfaction and help to improve patient care and minimize risk. Post discharge phone calls work well for emergency department patients, hospital inpatients, and outpatients. All scripting, questions, and dynamic responses are completely customizable to meet your needs. In addition, we collect patient satisfaction data and obtain specific feedback on their satisfaction with the emergency department and/or hospital, as well as each physician, nurse, etc. Any patient care or patient satisfaction issues are immediately forwarded to the individuals you designate.