Choose from one of our standard emergency room consulting engagements or we can customize our services to best meet your needs:

EmEx-Transform picks up where EmEx-Consult leaves off. With EmEx-Consult, our emergency department consultants develop a comprehensive rapid improvement plan that offers your hospital a road-map to success.  With EmEx-Transform, we offer an intensive, hands-on approach to help implement solutions. We work closely with emergency department and hospital leaders to transform your emergency room into a top performer. Two or more of our emergency room consultants will travel to your hospital on average twice a month over the course of the six month engagement, in addition to spending hundreds of off-site hours actively engaged in all aspects of the performance improvement process.  You will have constant access to our team during the entire engagement. We help hospitals implement best practices and address areas needing improvement, to help fortify the seven distinct Pillars of Excellence.

Emergency Excellence can help you maximize emergency department quality and performance. We particularly emphasize solutions to improve patient flow and throughput, and as a result, minimize door-to-doctor times and LWBS rates. Our patient-centered approach helps reduce patient waits and improve patient satisfaction. Our emergency medicine consultants work closely with emergency nurses and staff, to improve workflow and enhance relationships.  We look at the entire hospital as a whole, and actively engage all key stakeholders, as many of our solutions require close collaboration outside of the emergency department.

Our EmEx-Transform consultants include emergency physicians and nurses with extensive emergency department practice, operations, change theory, and business expertise.  Unlike many other consulting firms, we feel a strong clinical background is extremely important.

We also offer EmEx-Optimize, where we provide long-term performance monitoring and improvement after the EmEx-Transform engagement has concluded.
EmEx-Compare performed prior to consulting engagement.

EmEx-Optimize picks up where EmEx-Transform leaves off.  With EmEx-Transform, we offer an intensive, hands-on approach to help your emergency department implement solutions, working closely with emergency department and hospital leaders to transform your emergency room into a top performer.  With EmEx-Optimize, we remain closely engaged with your emergency department for an additional 1, 2, or 3 years, to further fine-tune processes and maintain successes.  Our emergency department consultants focus on cementing, protecting, and improving on the results of EmEx-Transform. In addition to monthly on-site visits, we remain actively engaged in all aspects of your emergency department’s operations.  We help you to set and achieve goals for superior emergency department performance.  Our emergency room consultants act as mentors and coaches to your team throughout the engagement.

EmEx-Transform engagement required prior to EmEx-Optimize.