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Emergency Department Consulting

• Comprehensive on-site evaluation of your emergency department
• Prioritize relevant solutions and develop a rapid improvement plan
• Two or more on-site consultants (at least one emergency physician)

Our emergency department consulting team performs a comprehensive on-site evaluation of your emergency department (minimum 30 on-site contact hours). Emergency Excellence can help you maximize emergency department quality and performance, as well as identify and implement emergency department best practices. We help hospitals prioritize needed solutions and institute a rapid improvement plan that helps fortify the seven distinct Pillars of Excellence

Our emergency department consultants include emergency physicians and nurses with extensive emergency department practice, operations, and business expertise, as well as process engineers. Unlike many other emergency department consultants, we feel a strong clinical background is extremely important, and the on-site team will always include at least one emergency physician, and often an emergency nurse. We make every effort to tailor our team to best meet each individual ED’s unique challenges.

After careful review of your emergency department via EmEx-Compare, EmEx’s benchmarking service, our emergency department consulting team will visit your ED and interview emergency providers and service line leaders more intensely, to gather opinions and to build ownership of future improvement opportunities.

Our emergency department consultants will give your ED the tools it needs to rapidly improve emergency department quality and to address organizational values and concerns. Our emergency department consultants have extensive experience in improving emergency department throughput and managing emergency department crowding, leading to improved LWBS rates and door-to-doctor times. We can help to improve emergency department patient satisfaction and maximize staff satisfaction.  Our emergency department consultants can help improve nurse-physician relationships and medical staff interactions, and identify solutions that satisfy key stakeholders. We can identify waste and improve emergency department efficiency, improving your bottom line.

EmEx-Compare performed prior to consulting engagement.

View our EmEx-Transform page for information on our other consulting services.